Hotel sales and Reservations
Job Description
We are seeking a motivated and customer-oriented Hotel Sales & Reservations Executive to drive room sales, manage corporate client relationships, and handle reservation processes efficiently. The ideal candidate must have strong communication skills, sales experience, and a solid understanding of the hospitality market.
Key Responsibilities
- Manage room reservations through phone calls, emails, and online platforms
- Build and maintain strong relationships with corporate clients, travel agents, and business partners
- Prepare quotations, negotiate rates, and convert inquiries into bookings
- Upsell room categories and hotel services to maximize revenue
- Handle guest inquiries, provide booking assistance, and ensure a smooth reservation experience
- Maintain accurate records in PMS systems (Opera/Fidelio preferred)
- Coordinate with front office, marketing, and operations teams for seamless guest experience
- Monitor room availability, pricing, and market trends to support revenue strategies
- Participate in sales visits, promotions, and hospitality events
- Prepare daily/weekly reports and sales performance updates
Requirements
- Bachelor’s degree in Hospitality, Business, or related field (preferred)
- 2–4 years of experience in hotel sales or reservations in UAE
- Strong knowledge of PMS systems and online booking channels
- Excellent communication, negotiation, and customer service skills
- Proficiency in MS Office applications
- Ability to work under pressure, meet sales targets, and manage multiple bookings
- Fluency in English; additional languages like Arabic, Hindi, or Russian are an advantage
Salary & Benefits
- Competitive salary with attractive incentives
- Medical insurance and employment visa
- Paid annual leave and performance-based rewards
- Opportunities for career growth in sales and revenue management
Job Title: Hotel Sales & Reservations Executive
Location: UAE
Employment Type: Full-Time
Industry: Hospitality / Hotel & Resort
Number of Positions: 02
