Job Description
We are seeking a detail-oriented and responsible E-Commerce Website Operator to manage the daily operations of our online store in Ajman. The ideal candidate will handle website updates, product management, order processing, and ensure a smooth and accurate online shopping experience for customers.
Key Responsibilities
- Manage day-to-day operations of the e-commerce website
- Upload, update, and maintain product listings (prices, images, descriptions, stock)
- Process and monitor online orders, payments, cancellations, and returns
- Coordinate with warehouse and logistics teams for timely order fulfillment
- Ensure website accuracy, functionality, and error-free product data
- Monitor website performance, product availability, and customer activity
- Handle basic customer queries related to orders and website issues
- Maintain inventory records and report stock discrepancies
- Support online promotions, banners, and homepage updates
- Prepare daily/weekly operational and sales reports
Required Qualifications
- Bachelor’s degree in Business, IT, E-Commerce, or related field
- Minimum 1–3 years of experience in e-commerce operations or website management
- Experience with platforms such as Shopify, WooCommerce, Magento, or similar
- Basic understanding of online payments, order flow, and inventory management
- Good computer skills and attention to detail
- Strong coordination and communication skills
Preferred Skills
- Experience managing FMCG or retail products online
- Basic knowledge of SEO, product content optimization, and CMS
- Familiarity with marketplaces like Amazon or Noon
- Ability to handle high order volumes efficiently
Job Opening: E-Commerce Website Operator
Location: Ajman, UAE
Employment Type: Full-time
Industry: E-Commerce / Retail / Digital Operations
Open Positions: 8