Probationary Officer (PO)

Job Description

We are looking for a highly motivated and dynamic Probationary Officer (PO) to join our team at a leading bank in Sharjah. This role offers an excellent opportunity for fresh graduates and professionals to gain hands-on experience in various banking functions. As a Probationary Officer, you will undergo extensive training and development programs to enhance your skills in banking operations, customer service, credit analysis, and financial management. If you are looking to build a long-term career in banking with growth opportunities, this position is ideal for you.

Key Responsibilities:

• Bank Operations: Assist in daily banking activities, including account management, loan processing, cash handling, and transaction support across different banking departments.
• Customer Interaction: Provide outstanding customer service by addressing client queries, helping with banking transactions, and resolving issues promptly.
• Credit and Risk Analysis: Analyze customer financial data, evaluate loan applications, and assist in credit decision-making processes.
• Financial Product Knowledge: Gain a comprehensive understanding of various banking products and services, including savings accounts, loans, investments, and digital banking platforms.
• Compliance & Risk Management: Ensure adherence to banking regulations and internal policies, particularly in terms of financial transactions, documentation, and customer interactions.
• Team Collaboration: Work closely with senior officers, managers, and cross-functional teams to ensure seamless operational support and contribute to achieving business goals.
• Reporting & Documentation: Prepare reports, maintain accurate records, and assist in the preparation of financial statements and other documentation as required.
• Training & Development: Participate in the probationary training program to build expertise in banking operations, customer service, risk management, and financial analysis.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Finance, Economics, Business Administration, or a related field. Fresh graduates are encouraged to apply.
• Experience: 0–2 years of experience in banking, finance, or customer service roles. Prior internship experience in a financial institution is a plus.
• Strong Analytical Skills: Ability to interpret financial data, evaluate creditworthiness, and assist in decision-making processes.
• Communication Skills: Excellent verbal and written communication skills in English. Knowledge of Arabic is a plus.
• Problem-Solving Ability: Strong analytical and problem-solving skills to resolve customer issues and assist in complex banking tasks.
• Attention to Detail: High level of accuracy and attention to detail in managing banking transactions and documentation.
• Customer-Oriented: A positive attitude with a focus on providing excellent customer service and ensuring customer satisfaction.

Preferred Skills:

• Knowledge of Banking Products: Familiarity with retail banking products such as loans, credit cards, and savings accounts.
• Technological Proficiency: Proficient in MS Office (Excel, Word, PowerPoint) and basic knowledge of banking software.
• Leadership Potential: Demonstrated leadership qualities, with the potential for growth into managerial roles.
• Language Skills: Proficiency in both English and Arabic is preferred.

Number of Openings: 5
Location: Fujairah
Employment Type: Full-time