Supervisor
Job Description
Exciting opportunity for a Restaurant Supervisor, a vibrant dining destination in Dubai. Oversee daily operations and ensure exceptional guest experiences while supporting a dedicated team. Collaborate with the Restaurant Manager to maintain a smooth workflow, guide staff, and enhance service standards. If you thrive in a dynamic environment and have a passion for hospitality.
You will work closely with the Restaurant Manager to oversee daily operations, guide waiters and runners, solve small problems before they become big, and keep service fast, organized and friendly. You will also help with opening/closing, basic reports, and making sure Flame looks and feels ready for guests at all times.
Skills
- Based in Dubai or currently in the UAE.
- Minimum 2–3 years of experience in a restaurant, café, lounge or hotel in a supervisor / head waiter role.
- Strong knowledge of floor service: table management, guest flow, handling busy hours.
- Previous experience leading or coaching a small team (waiters, runners, host/hostess).
- Good understanding of Dubai hospitality standards and guest expectations.
- Excellent communication skills in English. Arabic, Russian or Turkish is a plus.
- Confident, calm and professional attitude in front of guests and staff.
- Able to handle complaints politely and turn problems into positive experiences.
- Basic understanding of POS systems, bills, and cash handling.
- Willing to work evenings, weekends and holidays when the restaurant is busiest.
- Strong sense of responsibility and ownership over the shift.
- Attention to detail – from table setup and cleanliness to staff appearance and service quality.
- Positive energy and team spirit that fits Flame’s warm, lively concept.
