Job Description
We are hiring a skilled and proactive IT Support Technician to manage daily technical issues, support staff with hardware/software problems, and ensure smooth IT operations across the organization. The ideal candidate should have strong troubleshooting abilities and excellent communication skills.
Key Responsibilities:
- Provide technical support for computers, printers, networks, and software
- Install, configure, and maintain hardware & software systems
- Troubleshoot system errors, network issues, and connectivity problems
- Assist employees with login, email, and system access issues
- Maintain IT inventory and update documentation
- Perform regular system checks and preventive maintenance
- Support IT team with upgrades, backups, and security monitoring
- Escalate complex issues to senior IT staff when required
- Ensure compliance with company IT policies and cybersecurity guidelines
Requirements:
- Diploma/Bachelor’s in IT, Computer Science, or related field
- 1–3 years of technical support experience
- Strong understanding of Windows OS, networks, and basic IT security
- Knowledge of troubleshooting hardware/software issues
- Good communication and interpersonal skills
- Ability to work independently and handle pressure
Salary & Benefits:
- Competitive salary package
- Health insurance & paid annual leave
- Professional training and growth opportunities
- Friendly and supportive work environment
Job Title: IT Support Technician
Location: Abu Dhabi, UAE
Employment Type: Full-time
Industry: Information Technology / Technical Support