Customer Service Executive

Fujairah, UAE
December 9, 2025
Full Time
Urgent
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Deadline date:
2500 AED - 3000 AED / month

Job Description

We are looking for a proactive and customer-focused Customer Service Executive to join our team in Fujairah. The ideal candidate will handle customer interactions across phone, email, and chat, ensuring excellent service and timely issue resolution.

Key Responsibilities

  • Manage customer inquiries through calls, emails, and chat support.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints professionally and follow up on pending issues.
  • Maintain detailed customer records in CRM systems.
  • Coordinate with internal departments to deliver effective solutions.
  • Meet performance metrics related to service quality and response time.
  • Ensure a positive and professional customer experience at all times.

Job Requirements

  • Bachelor’s degree or diploma in any field.
  • 1–3 years of customer service or call center experience.
  • Excellent communication skills in English; Arabic is a plus.
  • Strong problem-solving skills and a customer-first mindset.
  • Ability to multitask and handle challenging situations.
  • Basic computer knowledge and familiarity with CRM tools.
  • Positive attitude, patience, and strong interpersonal skills.

Customer Service Executive | Dubai

Location: Fujairah, UAE
Employment Type: Full-Time
Number of Positions: 10

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