Customer Relationship Manager

Abu Dhabi, UAE
December 8, 2025
Full Time
Urgent
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Deadline date:
3000 AED - 3800 AED / month

Job Description

We are hiring an experienced Customer Relationship Manager to build strong customer relationships, improve service quality, and manage client satisfaction programs.

Key Responsibilities:

  • Manage customer accounts and ensure high satisfaction
  • Handle escalated customer issues and resolve disputes
  • Develop customer engagement strategies
  • Coordinate with sales, support, and operations teams
  • Prepare reports on customer trends and feedback
  • Maintain CRM records and data accuracy

Requirements:

  • Bachelor’s degree in Business or related field
  • 3+ years CRM experience
  • Excellent communication & interpersonal skills
  • Strong leadership and problem-solving abilities
  • CRM software knowledge is mandatory

Salary & Benefits:

  • Attractive salary package
  • Performance incentives
  • Paid leave & insurance

Job Title: Customer Relationship Manager
Location: Abu Dhabi, UAE
Employment Type: Full-time
Industry: Customer Service / CRM

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