Sales Executive

Job Description

Roles & Responsibilities

• Responsible for the Sales operations of the organization, and ensuring all sales objectives are met.
• Ensuring exceptional customer satisfaction of high standard and products of exceptional quality is delivered to maintain and excel Hazar’s high reputation.

Benefits: Medical Insurance + Annual ticket after completion of 2 years

Responsibilities:

• · Effectively qualify the customer to creating a firm understanding for their taste in dress design requirements.
• · Presenting and showcasing the most suitable dresses according to customer budget and design requirements. Discuss design options with the customer and offer knowledgeable advice to customers.
• · Attending calls and entering all customer information including name, contact information, wedding details, dress details, etc
• · Keeping track of customer prova/fitting dates and ensure prior notice and pre-preparations with the production team are made.
• · Handling payments, follow-ups and timely dress delivery ensuring client requirement checklists are met.
• · Regular Follow-up on customer requests & complaints.
• · Carry-out or delegate customer calls on day of the weddings to reassure and confirm details for the evening.
• · Ensuring timely completion of alteration schedules with prova of customers.
• · Continuous follow-up to un-booked clients with reasons and update status to Management.
• · Record Up to date information of all customers in the system before end of duty each day.
• · Follow up on calls and messages and recording the information required.
• · Coordination of all required accessories arrangements upon dress delivery.
• · Working towards and achieving individual & monthly sales targets.
• · Working on excel and outlook, and preparing necessary documentation and reports as required.
• Any other tasks as assigned by Managing Director

Desired Candidate Profile

A Minimum of 5 yrs.’ experience with a high-end fashion luxury brand including bridal haute couture and fashion industry knowledge.

Attributes:

• Relevant Degree and experience in high-end fashion luxury brand and deep acquaintance in fashion industry.
• Strong business knowledge in people management & relevant industry expertise
• Positive attitude when working in a busy sales environment.
• Strong negotiation skills.
• Working positively in a multi-cultural environment.
• Ability to work well in a team.
• Proficiency in Arabic & English language
• MS Office and computer proficiency
• Excellent communication skills and ability to present new ideas