Digital Product Manager (Banking / Insurance)

Job Description

We are seeking an experienced and strategic Digital Product Manager to lead the development and growth of our digital banking/insurance products in Dubai. The ideal candidate will own the product lifecycle — from ideation and roadmap planning to launch, monitoring, and continuous improvement — while ensuring alignment with business goals and customer needs.

Key Responsibilities:

• Product Strategy & Roadmap: Define, plan, and own the digital product roadmap for banking/insurance products (online banking portals, mobile apps, digital insurance platforms, etc.).
• User & Market Research: Gather and analyze customer requirements, market trends, competitor products, and regulatory/industry developments to shape product direction.
• Product Development & Delivery: Work closely with cross-functional teams (IT/engineering, UX/UI, operations, compliance) to design, build, and launch digital products and enhancements.
• Stakeholder Collaboration: Collaborate with business banking, retail banking, insurance operations, risk/compliance, marketing, and customer‑service teams to ensure product meets business, regulatory, and customer expectations.
• Product Performance & Improvement: Monitor product performance, usage metrics, customer feedback; iterate and enhance product features for better user experience and business outcomes.
• Digital Transformation & Innovation: Drive digital initiatives — migrating traditional banking/insurance products to digital platforms, introducing new digital features, ensuring fintech‑best practices, and championing digital transformation.
• Regulatory & Compliance Awareness: Work within regulatory frameworks relevant to banking/insurance in UAE — ensure digital products meet compliance, security, and data‑protection standards.
• Reporting & Documentation: Prepare regular reports on product performance, KPIs, roadmap progress, market insights, and strategic recommendations for senior management.

Requirements:

• Education: Bachelor’s (or higher) degree in Business, Finance, Banking, Insurance, Computer Science, or related field.
• Experience: 3–7 years (or more) of product‑management experience in banking, insurance, fintech, or financial-services sector; experience with digital banking/insurance products is strongly preferred.
• Skills:
  • Strong understanding of banking/insurance operations, digital banking/insurtech products, and financial services market.
  • Product‑management skills: roadmap planning, product lifecycle management, user research, stakeholder management.
  • Familiarity with agile methodologies, digital product development, UX/UI collaboration, analytics/metrics-driven decision making.
  • Excellent communication, negotiation, stakeholder engagement skills.
  • Analytical mindset, ability to interpret data, customer feedback, and market trends.
• Personal Attributes: Strategic thinker, proactive, customer‑centric, detail‑oriented, and capable of managing multiple stakeholders.
• Languages: Fluency in English is mandatory; Arabic or other languages is a plus.
• Other: Knowledge of regulatory requirements in UAE banking/insurance domain is advantageous; experience with compliance, security, and data‑protection standards is a plus.

Job Title: Digital Product Manager (Banking / Insurance)
Location: Dubai, UAE
Industry: Banking / Insurance / Financial Services / FinTech / Digital Banking
Employment Type: Full-Time