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Privacy Policy

1. Introduction

This Privacy Policy explains how Kiwi Placements And Services FZ-LLC (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use kiwicareer.com (the “Service”).

We are committed to protecting your privacy in compliance with:

  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
  • Applicable regulations of the Ras Al Khaimah Free Zone.

By accessing or using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

  • Identification Data: Name, email address, phone number, nationality, gender, and other details provided in your profile or CV.
  • Employment Data: Resume, work history, qualifications, skills, and references.
  • Account Data: Login credentials (User ID and Password).
  • Payment Data: Limited information necessary for processing payments via our third-party payment gateway (e.g., Stripe). We do not store your credit/debit card details.
  • Technical Data: IP address, browser type, operating system, cookies, and usage statistics.

We will not collect sensitive personal data (such as religion, health, or political opinions) unless explicitly required and consented to by you for recruitment or compliance purposes.

3. How We Use Your Information

Your personal data will be used for the following purposes:

  • To provide recruitment services and match candidates with employers.
  • To process payments securely through third-party payment gateways.
  • To communicate with you regarding job opportunities, account updates, and Service announcements.
  • To improve our website performance, security, and user experience.
  • To comply with applicable laws, regulations, and legal obligations.

We will not sell, rent, or share your personal data with unaffiliated third parties except as necessary for service provision or legal compliance.

4. Legal Basis for Processing

We process your data on the following legal grounds under UAE PDPL:

  • Consent– when you voluntarily provide your information.
  • Contractual necessity– to deliver recruitment services or process transactions.
  • Legal obligation– to comply with UAE law and regulatory requirements.
  • Legitimate interests– to maintain and improve our services.

5. Data Sharing & Transfers

Your information may be shared with:

  • Employers and recruitment partners registered on our platform.
  • Licensed third-party payment gateways for secure payment processing.
  • Service providers (e.g., IT, hosting, email services).
  • Regulatory authorities, if legally required.

If data is transferred outside the UAE, we will ensure it is protected under adequate safeguards as required by UAE PDPL.

6. Data Retention

We retain your personal data only for as long as necessary:

  • User accounts and resumes: While active or until you request deletion.
  • Payment records: As required under UAE tax and financial regulations.
  • Marketing and communication data: Until you withdraw consent.

7. User Rights

In accordance with UAE law, you have the right to:

  • Access your personal data.
  • Request correction or update of inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Withdraw consent at any time.

Requests may be submitted to privacy@kiwicareer.com.

8. Information Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encrypted connections (SSL/HTTPS).
  • Secure password management.
  • Compliance with PCI DSSfor payment-related data.
  • Access controls and audit logs.

9. Cookies & Tracking

We use cookies to:

  • Remember your preferences and login sessions.
  • Analyze site traffic and improve user experience.
  • Customize job recommendations.

You may disable cookies in your browser, but some features of the Service may not function properly.

10. Communication Preferences

  • You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails.
  • Service-related announcements (e.g., security or policy updates) are mandatory for registered users.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or service changes. Updates will be posted on this page with a revised “last updated” date.

13. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of the United Arab Emirates, specifically the laws of Ras Al Khaimah Free Zone.

Disputes shall be subject to the exclusive jurisdiction of the courts of Ras Al Khaimah, UAE.

14. Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Kiwi Placements And Services FZ-LLC
VUPR0435, Compass Building – Al Hulaila,
Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE
Phone: +971 42500175
Email: privacy@kiwicareer.com